Dear LS Clients,

We have resolved the issue and almost all our servers are back. Big thanks to everyone who supported us.

24 dedicated servers are back except one server we lost. Softlayer said it is due to the fail of the primary drive. Over 400 websites are on that server and we are working to restore the backup.

To those who use our DNS for .ly domains.

We have two DNS servers for DNS management (All the records) with Softlayer. One of the DNS seems to be working and the other one seems to be in trouble so we are still looking into this. If you are facing a problem with your DNS, please check your Name Server here http://nic.ly/whois.php and make sure that you have the 4 name server listed as the following:

ns1.libyanspider.com
ns2.libyanspider.com

ns3.libyanspider.com
ns4.libyanspider.com

If you just find two name server listed there please open a ticket asking to add the 3 & 4 name servers to your domain, please add your domain names to the ticket.

For urgent issue call our online number: +1 224 225 4100 or open a ticket using your account with Libyan Spider.

Best regards,
Hadi Naser
Libyan Spider, LLC

 

Sunday, April 3, 2011

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