How to create filter using User Level Filtering

1.Login into cPanel.

2.Click “User Level Filtering” under the “Mail” section.



3.Click on Manage Filters next to the account which you wish to add filter.


4.To add a filter, click on “Create a New Filter”.



5.In the “Filter Name” field, enter a name for the filter.



6.In the first drop-down menu under Rules, select a message characteristic.

From – address from which the message was sent

Subject – the subject line of the message

To – address to which the message was sent

Reply Address – address to which the reply will be sent

Body – body or content area of the message

Any Header – a header of the message

Any recipient – a recipient of the message

Has not been previously delivered – affects messages still in queue for delivery

is an error message – affects error messages received from an auto-response system



7.In the adjacent drop-down menu, select an operator.

equals – exactly matches the string you define

matches regex – matches a regular expression you define

contains – contains the string you define

does not contain – does not contain the string you define

begins with – begins with the string you define

ends with – ends with the string you define

does not begin – does not begin with the string you define

does not end with – does not end with the string you define

does not match – is not equal to the string you define

In the field below, enter the filter or characteristics you wish to use as the filter. (Regular expressions are accepted.)

You can  remove  and create multiple filtering rules by clicking “+/ ” sign.


8.In the Actions drop-down menu, select an action for the rule you created.

Discard message – destroys the incoming message with no failure notice

Redirect to email – redirects the message to another email address that you specify

Fail with message – discards the message and automatically returns a specified failure notice to the sender

Stop processing rules – skips all filter rules

Deliver to folder – deposits the message into a specified folder

Pipe to a program – sends the incoming message to a program you have specified

9.Click Create to initialize the filter.



Once the filter is created there should be a “You have successfully created a new filter” message.



When visiting the Edit Filters section again, the new filter will be in the list of filters. Here is where the filter can be edited or removed.


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