How to open a ticket

You can open a ticket to our teams through your Client Area account as follow:

  • Log in your account in the Client Area at: Click here

client area

  • Enter your email address and password.


  • Click on Open Ticket in the left of the page.

open ticket

  • Choose which team you would like to contact with.

open ticket2

  • Enter a subject name and its priority and the domain that related with the subject.
  • Enter the text ticket3
  • You can add an attachments with the ticket then click Submit.

open ticket4
The ticket is assigned now to our team and they will reply as soon as they received.



in Client Area